We love that you're enjoying spending on gomoney and want to upgrade your account. Here's a breakdown of how to upgrade:
Click on your profile - it's the circular icon with your initials or profile picture at the top of the home page. Here, you can select the option 'upgrade to a full account'.
To upgrade your account to tier 2:
- Add your BVN to verify your account.
To upgrade your account to tier 3:
- Insert an image of a valid government-issued photo ID such as an international passport, driver's license or NIMC card.
- Take a selfie. This allows us to confirm that you're the owner of the ID you submitted.
- Input a photo of your signature for gomoney's records.
Typically, every gomoney account has two upgrade options for tier 3 upgrades: the automated and, if that doesn't work, an option to "upload manually" will pop up at the bottom of the next page. This comes directly to us, too. Once your documents are verified on our end, your account will be upgraded. This will take about 48 hours.
Comments
9 comments
I have already done that but my account is still not updated why?
My account is not VERIFY at least 3 weeks
I upgrade my account
more than I week I uploaded my national ID for upgrade to tier 3. I once notified that document will be reviewed in 48hours. Until nothing has been done about it. I m not getting replies on my charts on the app
I upgrade my account to tier 3
Please you people should verify my account.
For more than four days now, I uploaded everything but still not verified to tier 3 why?
https://gomoneyng.zendesk.com/hc/en-us/articles/360014594979/comments/5900281596828
I can't upgrade my account
goniharun2023@gmail.com
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